Loyalty program
Terms of the loyalty program
The loyalty card is issued automatically after registration in the personal account on the official website of the hotel https://victoriapalas.ru/lk/.
You receive points for each booking on the website in the amount of 10% of the cost of accommodation.
Points are awarded to the guest five days after departure.
Points can only be used when booking on the website and they can be used to pay 99% of the cost of accommodation.
- When paying with a bank card and SBP, the amount of points deducted is calculated from the amount of the prepayment.
- When paying at check-in, the amount of points deducted is calculated from the total cost of the reservation.
- For non-cash payments for legal entities and individuals. persons — payment with points is not available.
We give 500 points to the participants of the loyalty program in honor of their Birthday (points will be awarded 7 days before the holiday).
Unused points are cancelled 6 months after accrual.
Points will not be refunded upon cancellation.
Accumulated points can always be tracked in the personal account of the loyalty program.